Job Overview
- Attend to customers queries. Including but not limited to emails, phone, walk-ins.
- Promoting & setlling the Company’s full range of products to customers.
- Manage existing and new customer accounts under admin
- Coordinating all sales related activities to the customers internally and externally.
- Opening & converting customer accounts.
- Follow up on payments, pending orders and any sales related matters.
- Reviewing, processing & presenting to CA for approval; conversion of accounts, outlet wine agreements, sponsorship request:
- Prepare, assist & coordinate with RMs re: Wine events (order forms, wine requirements, merchandising mats, etc.)
- Record, liaise & followup on wine & spirits related procurements (EP, PA, buyback, bottle claims, etc.)
- Liaise, arrange collections, consolidation & shipment of goods overseas to SG
- Reconcile system records VS orders:
- Daily checking of stocks for final dispatch at the loading bay
- Any other duties as may be required by the Head of Department and the Management.