Job Overview
RESPONSIBILITIES
- Plan floor control and assign staff for specific duties at the dining area.
- Maintain customer service at the dining area through close supervision of staff.
- Maintain the overall cleanliness and housekeeping standards for the restaurant.
- Maintain safe level of all ground stock for the restaurant operations.
- Maintain all equipments, furniture and fittings in the dining area in good condition. Check temperature of all cold equipment daily and report any discrepancies.
- Train and coach Customer Service Representatives (CSRs) in specific area(s), namely serving procedures, cashier and fountain as assigned by the Restaurant Manager.
- Upkeep a high morale and high standard of discipline of the CSRs.
- Conduct daily briefing sessions.
- Any other duties assigned by the Restaurant Manager.
REQUIREMENTS
- Secondary education
- Minimum 1 year experience in a western food outlet
- Restaurant environment